Our Ethos & Experience

working together, we can achieve more

The evolution of DUAL was formed by a shared philosophy on how clients should be treated by digital design agencies and how they shouldn't!

What do you get from us?

As a potential client of ours, we want you to feel that DUAL are the right design consultancy for your business. We want you to enjoy working with us from the initial engagement, through to website launch and beyond, into a positive long-term relationship.

Building trust and long-term relationships

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Our Ethos

DUAL's guiding principles

  • Be polite, be friendly
  • Prompt with replies and proposals
  • Fixed-fee pricing
  • No outsourcing
  • Direct client interaction with designer
  • Quarterly/Biannual client reviews
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Our Experience

20 years and counting includes

  • Working on the web, since the dawn of the internet (yes really that long!)
  • Learning from multiple agencies (what works, what doesn't)
  • Leadership of a creative design team
  • Management of client accounts in a diverse range of sectors, from luxury brands, FMCG and finance to sports, retail and technology.
  • 4 Languages
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